Where are your coats made?
The coat is SO soft, is it real?
Can you put faux-fur coats in the washing machine, or should you hand wash or dry clean?
Is my coat water-resistant?
No. If exposed to water, let it dry naturally.
Help! My coat is shedding. What can I do to stop it?
No worries, it’s normal for a faux fur coat to shed a little when it’s new. Gently brush away the extra faux fibers.
How should I store my coat?
We deliver our items in garment bags, so you'll just have to put back your fabulous coat inside and store it in your closet. Our garment bags are made specially for our materials, so don’t worry, it will breath!
If I buy a light color I'm afraid that my coat is going to appear dirty, how should I take care of it?
Just like any real fur, leather or fabric, your coat is going to wear with time. If you are careful and take care of it there is no reason your coat is going to turn grayish. We believe that any marks can just bring a personal touch. Have fun with your coat! That's what it’s made for.
How often should you clean it?
When you want, when you feel you need to. We would recommend to clean it after a season, so it stays clean and fresh in your closet for your next winter.
I’ve spilt coffee over my coat - what’s the best way to clean it off without cleaning the entire coat?
How do the coats fit?
We have categorized our coats into Slim, Regular, and Oversized Fit which you will find in our product description on each style’s page. You can find out more about these fits in our sizing guide.
Can you provide more information about a style?
We’d be happy to tell you more about our styles! Specific details can be found on each individual style’s page. If you have more questions feel free to email us at email@example.com.
Where do you ship from?
Our coats ship from our warehouse in Rutherford, New Jersey.
How fast can I get my coat?
What’s your return policy?
I have a store, how do I place an order for my store?